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If you have an issue with a new car franchise dealer, contact the dealership directly. Speak with the manager of the department for resolution. If you have a complaint with a used car dealer call 800-225-5368, Department of Motor Vehicles. For recalls go to the manufacturer's web site or phone Auto & Safety Recall 800-424-9393 For the value on a used car: NADA Used Car Guide Inquiries about New York State Lemon Law contact Consumer Protection Board 800-697-1220 or www.consumer.state.ny.us. To verify a licensed used car dealer contact the Better Business Bureau, 585-546-6868 All other inquiries contact us by Phone 585-272-7232 or Fax 585-272-7375. |
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