If you have an issue with a new car franchise dealer, contact the dealership directly. Speak with the manager of the department for resolution.

If you have a complaint with a used car dealer call 800-225-5368, Department of Motor Vehicles.

For recalls go to the manufacturer's web site or phone Auto & Safety Recall 800-424-9393

For the value on a used car:  NADA Used Car Guide


Inquiries about New York State Lemon Law contact Consumer Protection Board 800-697-1220 or www.consumer.state.ny.us.

To verify a licensed used car dealer contact the Better Business Bureau, 585-546-6868

All other inquiries contact us by Phone 585-272-7232 or Fax 585-272-7375.